VingCard VISION 5.10For more information about the Autobackup feature, please refer to the documentation forthe System Setup module or the online help system. NOTE: You may never need to use the backups, but it is strongly recommended that you use the autobackup feature in setup to make a daily backup and also use the Backup module regularly in order to save data to a physically separate location (floppy disks or another PC on the network).QUICK STEPS TO USING THE BACKUP MODULEThis Help topic was designed as a quick reference. For more details on each task, touchthe Help button and select the appropriate Help topic. Task Beginning from the Backup screen:Making backups 1. Enter a Destination directory for the backup. Browse to the desired destination. If you wish to store the backup on a diskette, browse to drive A (or appropriate) and insert a diskette. 2. Touch Backup buttonHOW TO BACKUP DATAAll VISION PCs can be on and in use during backup!1. If the main Backup screen is not displayed, touch Back to return to the VISION Main menu, touch Backup.2. Touch the Backup tab.3. Enter a Destination directory for the backup. Touch the Browse button if you wish to browse to the desired destination. If you wish to store the backup on a diskette, browse to drive A (or appropriate) and insert a diskette. Please note that the name of the backup file is fixed and cannot be changed.TIP: If you are backing up to Floppy diskettes, it is recommended that you label the diskettes to indicate the date of the backup and the number the diskettes within the set. For example, if this is this set requires 4 diskettes, label the first diskette “Aug. 24, 2000 – Disk 1 of 4” and so on.4. Touch the tick box in front of the backup you want to Overwrite (replace) with the new backup.5. Touch the Backup button. Page 101
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VingCard VISION 5.10HOW TO RESTORE A BACKUP USING RESTORER WARNING!All users must exit the VISION system before a restore can occur.The restore tool Restorer, guides you through the restore process. The first step is toselect the backup file you want to restore. Then the restorer will guide you through the restof the steps in the process.HOW TO RESTORE BACKUP DATA 1. Start the program Restorer.exe. Start > Programs > VingCard > VISION > Restorer. 2. Browse to select the database you want to restore 3. Follow the instructions on the screen and perform the five steps in the restore process.THE RESTORER SCREENS Page 102
Jun 01, 2012 Automatic Logon may also be used for networks Vingcard 2100 Encoder Manual vision Program and database1.5. PENJELASAN MENU-MENU di PROGRAM VISION UNTUK MEMBUAT KUNCIPada 3(tiga) menu bagian atas berhubungan dengan available in the. Versions of Vingcard Vision & User Manual. As of now, Vingcard Vision runs on PC. No web application is available. Below are the latest major versions with its user manual (PDF) Version 6; Version 5. Screenshot of hotel room check-in control using Vingcard Vision. Screenshot of hotel's employee key cards control and access management. Introduced as a security feature in Vision 5.7. The explanation from V5.7 release notes is reproduced below. Permitted Client List Vision now implements a method of restricting which 'database clients' are permitted to connect to the Vision database. A database client can be a Vision workstation or a thin client, or any other networked PC. Created Date: 5/23/2007 10:59:14 AM.
VingCard VISION 5.10Button Description Touch this button to broadcast a message requesting all users to exit the VISION system. Touch this button to view a list of users still connected to the database server. You should only proceed when the status message says ‘No active VISION database connections found’ Touch this button to shutdown the current loaded VISION database on the server. This step is required to complete the restore process. Touch this button to start the actual restore. This step replaces the current VISION database with the unpacked database currently located in the server . backup folder. Touch this button to start the VISION database server when the restore is complete. The data in the database is now the data which was stored in the backup. This step is required to Page 103
VingCard VISION 5.10let users log back into VISION. Page 104
VingCard VISION 5.10LockLink ModulePROGRAMMING LOCKSAbout Programming LocksWhenever a keycard is inserted in a lock, the lock must determine whether this keycardshould be allowed to open the door. Each lock must be “programmed” to give it thisinformation.This information is contained in the VISION system. The LockLink is used to transfer thisinformation from the VISION system (using the LockLink module) to the locks (using theContact Card).The LockLink itself is a Pocket PC used to communicate with the Hotel locks. It can : • Interrogate a lock to extract details about entry events – the results can be displayed on the LockLink or transferred to a VISION PC • Program locks by transferring information to them from the LockLink module of the VISION system – this includes resetting the date and time as well as changing the behaviour of the lock • Unlock any door – even if the lock's battery is too low to open the lock Page 105
VingCard VISION 5.10LockLinks are delivered to you with all of the necessary software installed on them.About Changing the programming of a lockWhether a lock is being programmed for the first time, or being reprogrammed, theprocess is the same; • The current information is extracted from the database and sent to from the LockLink module to the LockLink Pocket PC • The VingCard LockLink software is run on the LockLink Pocket PC • The necessary information is loaded into the lock using a Contact Card inserted into the lock.There are several instances when you might want to reprogram a lock: • To change or add functionality – for example, a lock you may want to change a lock so that it can be used with connecting rooms. • To instruct a lock to allow a LockLink to open it – for security purposes, the LockLink must contain instructions from the VISION system that enable it to open a specific lock. The lock will not open until it receives this information. • To change the date and time stored within a lock – each lock has a built-in clock that tracks the date and time.Also, keycards made from the Special Keycards module, can be used to give the locksadditional information. For example, a Passage-mode keycard tells the lock to remainunlocked when a valid keycard is inserted.WHAT THE LOCKLINK MODULE DOESThe VISION LockLink module transfers lock programs and data from the VISION systemto the LockLink.Lock Event information can be transmitted from the LockLink to the VISION system. Thisis handled directly within the VISION Reports module, enabling reports to be viewedimmediately after the events are received. In earlier versions of VISION the LockLinkmodule received the events and then the Reports module had to be run in order to viewthem.NOTE: The following section gives instructions on using the LockLink module, but does include full information on using the LockLink itself. For that, you need to refer to Chapter 4 of the manual.Quick Steps to using the LockLink module Task Beginning from the Lock Link menu screen:Loading the LockLink with • Touch Program Locksdata to program locks • Check that the LockLink is connected to the workstation using ActiveSync. • Enter or select (by Lock or by Group) one or more room numbers into the Selected locks list. • Touch the Send buttonLoading the LockLink with • Touch Open Lockdata to open locks • Check that the LockLink is connected to the workstation using ActiveSync. Page 106
VingCard VISION 5.10 • Enter or select (by Lock or by Group) one or more room numbers into the Selected locks list. • Touch the Send buttonHow to load the LockLink with data to program locks 1. Use System Setup module to establish or change your lock groups, keycard types and user groups. 2. Connect the LockLink to the workstation using Microsoft ActiveSync. See Chapter 4 of the manual for more details on setting up ActiveSync. TIP: The VISION LockLink software does not have to be running on the LockLink Pocket PC. You can start it after transferring data. 3. If the Main menu of the LockLink Module is not displayed, touch the Back button to return to the VISION Main menu, and then select LockLink. 4. Touch Program Locks. 5. Now select rooms you wish to program to the ‘Selected Locks’ list. There are three ways to select the rooms : With the Enter tab selected, use the keypad to enter the room number or range of room numbers for the lock(s) you wish to program. OR With the by Lock tab selected, choose room numbers from the list OR With the by Group tab selected, choose one or more entire lock groups Page 107
VingCard VISION 5.10TIP: Choosing whether to use the Enter tab, the by Lock or the by Group tab: Using the Enter tab is faster for blocks of rooms. You only need to enter the first and last numbers into the two small windows. Using the by Lock tab is great for reprogramming a single lock or if for any reason, you want to see the list of room numbers. Using the by Group tab is convenient for programming a group of locks.6. Whichever selection method you used, move your selections to the ‘Selected Locks’ list using the add button. If you make a mistake, you can use the remove button to undo it.TIP: If you have suites or connecting rooms: Do not be concerned with connecting rooms or suites when choosing room numbers. Just program each lock, and the VISION system will automatically set up the connecting rooms correctly.7. Touch the Send button. The necessary data will be transferred to LockLink.Follow any on screen instructions and press OK to finish the process.UNLOCKING DOORS WITH LOCKLINKAbout Opening Locks with a LockLinkThe LockLink can be used to open any lock. Normally, this is only done if the battery withinthe lock is too weak to open it or in an emergency situation.Before a lock can be opened with the LockLink, it needs to be receive special ‘Open door’data from the LockLink module. You can authorize LockLink to open up to 10 locks. Theauthorization lasts 1 hour. These measures are taken for security purposes, so that theLockLink cannot open doors without proper authorization. Page 108
VingCard VISION 5.10How to load the LockLink with data to open locks 1. Use System Setup module to establish or change your lock groups, keycard types and user groups. 2. Connect the LockLink to the workstation using Microsoft ActiveSync. See Chapter 4 of the manual for more details on setting up ActiveSync. TIP: The VISION LockLink software does not have to be running on the LockLink Pocket PC. You can start it after transferring data. 3. If the Main menu of the LockLink Module is not displayed, touch the Back button to return to the VISION Main menu, and then select LockLink. 4. Touch Open lock 5. Now select rooms you wish to unlock to the ‘Selected Locks’ list. There are three ways to select the rooms : With the Enter tab selected, use the keypad to enter the room number or range of room numbers for the lock(s) you wish to program. OR With the by Lock tab selected, choose room numbers from the list OR With the by Group tab selected, choose one or more entire lock groups Page 109
VingCard VISION 5.10TIP: Choosing whether to use the Enter tab, the by Lock or the by Group tab: Using the Enter tab is faster for blocks of rooms. You only need to enter the first and last numbers into the two small windows. Using the by Lock tab is great for choosing a single lock or if for any reason, you want to see the list of room numbers. Using the by Group tab is convenient for choosing a group of locks.6. Whichever selection method you used, move your selections to the ‘Selected Locks’ list using the add button. If you make a mistake, you can use the remove button to undo it.7. Adobe reader 8 for mac. Touch the Send button. The necessary data will be transferred to LockLink.Follow any on screen instructions and press OK to finish the process.NOTE: If the Open Lock button is inactive (greyed out) this means that the option to opendoors using the LockLink has been disabled in the System Parameters. Page 110
VingCard VISION 5.10Reports ModuleWHAT THE REPORTS MODULE DOESGenerates all necessary reports relating to the VISION system and the Hotel Locks. Allreports can be viewed on screen, printed to a printer and saved as .txt, .rtf or .pdf files ifrequired.The following types of reports can be generated:• System Events Reports – Includes the dates and times of who logged in and what they did while logged in. You can also request a report on a specific room or user.• Lock Events Reports – After downloading lock interrogation information from a LockLink or a Smart Card to a PC, you can generate a Lock Events Report.• Employees Reports – Contains the information for all employees that were added from the System Users or Employee Keycards modules.• Setup Reports – Detailing various setup information.• Entry Log – Allows a Smart Card card to be read and a report compiled to show which doors it has opened – and when. Page 111
VingCard VISION 5.10• Mixed system and Lock Events - It is now possible to make reports that combine both System and Lock events.• Online – Get an overview of pending card replacements in the systemHOW TO PREVIEW, PRINT AND SAVE REPORTSWhichever report you choose, the steps required to Preview, Print and Save theinformation are the same. 1. Once you have selected the type of Report you want and the set any required parameters (for example Room Name for a system event or a lock event report), Press Preview. 2. The Report will be shown on screen. NOTE : In order to view, print or save a report, the PC you are working on must have a default printer set up. You can access printer settings via the Windows Start Button. Consult you system administrator if necessary. 3. There are 3 ways to navigate through the report. If you touch / click on the report (white area) or tab to it, you can use the keyboard arrows, Page Up, Page Down , Home and End keys to navigate the current page. - Home : Top of page - End : Bottom of page Page 112
VingCard VISION 5.10 - Page Up : Up a third of a page (about a screen full) - Page Down : Down a third of a page (about a screen full) - Up Arrow : Up a line - Down arrow : Down a line Alternatively, you can use the on screen navigation bar. The buttons work as follows, from left to right : - Start of Report - Top of previous page - Up / back a third of a page (about a screen full) - Down / forward a third of a page (about a screen full) - Top of next page - End of Report Finally, you can click (or touch for touchscreens) on the report : - click near bottom of report to scroll down - click near top of report to scroll up4. To print the report on your PC’s default printer, press Print . NOTE : Be sure to wait until the report preview is complete before printing or saving. This can be observed by looking at the status message in the bottom left corner of the screen5. To Save the report press Save. A ‘Save As’ screen will appear which allows you to select a file name and browse to the location you wish to save to. You can save the report either as a plain text file (.txt) or as a Rich Text Format (RTF) file. RTF files can be read by all major word processors will look very similar to the on screen report when later viewed or printed. When you have selected your location, File name and type, press Save (bottom right). Page 113
VingCard VISION 5.10AVAILABLE SYSTEM REPORTSSystem Events ReportsThe VISION system stores information such as who used the system and what they didwhile they were logged in. The System Events Reports allow you to view or print thisinformation.You choose start and end dates of reports. If you do not want to include all eventinformation in the report, you can choose to generate a report for just a specific Roomnumber or a particular User.How to Run System Events Reports 1. Select the System Events tab 2. Set the date and time limits for the report – all events between the From date : time and the Until Date : time will be displayed. To set dates, touch the displayed from or until date and then select the required date from the calendar that appears on the right side of the screen. To set times, touch the displayed from or until time and then select the required time from the clock that appears on the right side of the screen. Whether the clock is in am/pm or 24 hour mode is dependent on your PCs Windows ‘Regional Settings’. Page 114
VingCard VISION 5.10 If the AM and PM buttons appear under the clock, you can touch either of them to switch between AM and PM. OR If the 1-12 and 13-24 buttons appear under the clock, you can touch either of them to switch between the first and last 12 hours of the day. 3. Touch the check box in front of one of the following: Room – choose from the room numbers on the right side of the screen. System User – choose a user from the list on the right side of the screen Keycard events – choose a card holder from the guest or employee list on the right side of the screen. The lists include all keycards that have been verified. All events relevant to the cardholder will be shown. All events – no need to make any other selections for this report. NOTE: Some hotels are setup to allow guests to be check into connecting rooms or suites. During Check In, you select a room number and then use the Connecting Rooms button to select from the connecting rooms list. When making a report for a suite, you should enter the room number you entered at check in time ( before selecting the Connecting rooms button). If you enter one of the other room numbers of the suite, no events will be reported for them. On the report itself, you can differentiate between events affecting suites and those affecting single rooms by looking at the ‘Keycard Type’ field. 4. When you have finished making selections from this screen, touch the Preview button.Mixed System and Lock EventsIt is now possible to make reports that combine both System and Lock events. To do this, go toReports > System Events. This screen has beenmodified. Page 115
VingCard VISION 5.10To make a report :• Select the required time window• Select required filter by checking and selecting any of Room, System User or Keycard holder (the example shows that a report will be filtered to show only events related to User Id 444)• If none of Room, System User or Keycard holder are selected, no filter will be applied, i.e. all events for the specified time window will be shown.• Select 'Include Lock events' if you want to merge Lock events and System Events into a single, time ordered report.• Previewing , printing, saving is as per previous versions.Please note:• The timestamps for the lock events are only accurate to the nearest minute whereas system events are logged to the millisecond. Also, system and lock clocks may not be fully synchronised. These points must be considered when examining the order in which system and lock events are shown in the report.• Lock events will only be included if they have been downloaded from LockLink (in file event.dta). You can see which rooms are currently available from event.dta by looking at the list on the Lock > LockLink tab• Only lock events that currently exist in event.dta are displayed.• For example: o March 10th, 12:00, read 600 events from lock 201. Let us refer to these events 1000 to 1600. Download events to VISION. Make report for room 201. All lock events (1000 to 1600) appear. o March 11th, 12:00. Another 20 lock events have occurred since the lock was read. The lock now contains events 1020 to 1620 – i.e. the 20 oldest events have been replaced. Read 600 events from the lock. Download events to VISION. Make report for room 201. Events (1020 to 1620) appear but 1000 to 1019 do not.Employees ReportsThese reports show the Names and Employee ID for all employees. If an employee hasbeen assigned a keycard, the card’s User Group, unique User Id and start and expirationdates will be shown. If an employee has been given access to any VISION systemmodules, their System Access Group will be displayed.For the first four report types, all employee information currently in the database is alwaysincluded in the report, but you can sort it based on any of the following: • (Employee) Name • (Employee) ID • User Group • System Access Group • Replaced EmployeesReplaced Employees lists employee keycards that have been individually replaced. Thelist is grouped by user group. This allows you to see which user groups currently haveindividually replaced employees and are therefore contributing to the system limit (eachlock can only have a limited number of individually replaced employees). If you replace anentire user group (employee keycards module) you will free up capacity in those doorsaccessed by the user group.Example : Security User Group accesses all doors. There are 3 individually replacedSecurity users listed. If you replace the entire Security User Group, every door will havethree ‘spaces’ for individually replaced cards freed up once one of the new cards is used. Page 116
VingCard VISION 5.10There is one more type of employee report • Keycard expiry next x daysThis only lists employees with a keycard that have expired or will expire within the selected(‘x’) days. For each employee, advice is given on the best way to replace the employee’scard (i.e. the method with minimum effect on other employees).‘x’ defaults to the Employee Card Expiry value set in setup > system parameters >timeouts. However, it can be altered from within the reports module (but this will not alterthe setup setting).For security purposes, password (and login username if applicable) is NOT included inemployee reports.Intelligent filtering on the system event screenWhen you select one of the filter buttons (Room, Card Holder, System User, User Group,Event) the right side of the screen shows a full unfiltered list of choices. For example, ifyou use the Room filter button, you will initially see a list of all rooms. You can now type inthe filter box (above the list) to narrow your search.For example, consider a hotel with rooms 101 to 200. For a room filter the list will initiallyshow all 100 rooms. If you type '1' room 200 is filtered out and 99 rooms remain in the list. Page 117
VingCard VISION 5.10If you now type '0' (so the filter box shows '10') only the 9 locks 101 to 109 remain listed. Ifyou now press 'Preview' you can generate a report for those 9 rooms. Alternatively, youcould add '4' to the filter box (so it shows '104'), or simply click on the list entry for '104'and generate a report for room '104' only.You can also use wildcard characters : either the query '?' or underscore '_' represent asingle character; either the the percentage sign '%' or asterisk '*' represent any number ofcharacters. For example, 20? would list 200, 201, 202 etc, but not 2000. 4* would list 4,40, 41, 400, 401, 4010 etc. *ed would list all entries ending in 'ed'• For Room the filter acts on room name.• For Card Holder, the filter acts on first name, last name or card user id (For example, typing 'S' would list Simon Jones and Jill Smith)• For System User, the filter acts on first name, last name or employee id• For User Group, the filter acts on user group name• For Event the filter acts on the name of the event description (For example 'check in guest')Filters can be combined. For example, you could make a report that shows all 'Check In'events made by System User 'Jane Williams'. Page 118
VingCard VISION 5.10How to Run Employees Reports 1. Select the Employees tab 2. Touch the check box in front of one of the listed report options 3. When you have made your selection from this screen, touch the Preview button.Setup ReportsThese reports show all aspects of the system setup. You can either select, view and printindividual reports groups of reports.Access to these reports is only granted to VISION users with special access rights, set upin Setup > System Access. Page 119
VingCard VISION 5.10How to Run Setup Reports 1. Select the Setup tab 2. Touch the check boxes in front of the reports you want to view or print. 3. When you have made your selection from this screen, touch the Preview button. You can also Print the report or Save it. If you have selected more than one individual report, a cover sheet will be made for the combined report. Page 120
VingCard VISION 5.10AVAILABLE LOCK REPORTSLock Events Reports via LockLinkThe LockLink Pocket PC can be used to read Lock Event information from each lock andtransfer it to a VISION PC. This data can be viewed or printed as a Lock Events Report.Lock Event Reports show all events related to use of the lock, including a full record ofexactly who entered the room and when.VingCard locks can store up to 100 or 200 lock events – dependent on lock type. TheVC3000 Classic locks store up to 100 events, DaVinci and Presidio up to 200. NOTE : Lock event reports can often be used to help staff wrongly accused of something by guests.For full details on how to use LockLink to extract Lock Events, see Chapter 4 of thismanual.How to Run Lock Events Reports via LockLink 1. Select the Lock tab and then the LockLink sub-tab 2. If you just want to re-view previously downloaded events, go to step 4 . To download new events : Press Receive. A pop up screen will appear. Press Start when the PC and Page 121
VingCard VISION 5.10 LockLink are connected via Microsoft ActiveSync. NOTE : See Chapter 4 of the manual for more details on setting up ActiveSync. 3. The lock events will be transferred to your PC. The on-screen room list will be updated with all the events from the LockLink. NOTE: The list will be completely replaced with the new data received from LockLink. However, unless previous events are deleted from the LockLink device they will actually be recopied to the PC. Example : LockLink reads events for Room 100 and transfers to PC. PC list shows Room 100. Days later, LockLink reads events for Room 200. LockLink now contains data for Room 100 and 200. When events are transferred to PC, PC list shows 100 and 200. If Room 100 events had been removed from the LockLink, then after transfer of Room 200 events, Room 100 Events would not be available from the PC either. 4. Select a room from the list and press Preview 5. To remove the events for a given room from the list, select the room on the list and press Delete NOTE: As indicated above, this will only remove record of those lock events from the PC. They may still be available if you re transfer from the locklink. If you need a permanent copy of events for a room, then Preview and Save a report. Only delete lock events from the LockLink if you are sure you will not need them again.Lock Events Reports via Readout CardA Readout Card can be used to read Lock Event information from locks that accept Smartcards and transfer it to a VISION PC. This data can be viewed or printed as a Lock EventsReport.Lock Event Reports show all events related to use of the lock, including a full record ofexactly who entered the room and when.VingCard locks can store up to 200 lock events – dependent on lock type and manufacturedate. NOTE : Lock event reports can often be used to help staff wrongly accused of something by guests.A Readout card is a special type of Smart Card. See the Special Cards section of thischapter for details. Page 122
VingCard VISION 5.10How to Run Lock Events Reports via Readout Card 1. Select the Lock tab and then the Readout card sub-tab 2. If you just want to review previously downloaded events, go to step 4. To download new events : Press Read and inset a Readout Card into your Smart Card reader. Remove the card when prompted. 3. The lock events will be transferred to your PC from the Smart Card. The on- screen room list will be updated with the events from the card. NOTE: The list will be added to by the new data received. Older versions of Events for the same room will be replaced. 4. Select a room from the list and press Preview 5. To remove the events for a given room from the list, select the room on the list and press Delete NOTE: This will remove record of those lock events from the PC. Unless they are still retained on the Readout Card they will in effect be permanently deleted. If you need a permanent copy of events for a room, then Preview and Save a report. Only delete lock events from the Readout Card list if you are sure you will not need them again. Page 123
VingCard VISION 5.10Lock Service Data Reports via Service CardA Service Card can be used to read Lock Service information from locks that accept SmartCards and transfer it to a VISION PC. This data can be viewed or printed as a Report.Lock Service information contains data of interest to lock maintainers : battery level, failurerate for the card reader in the lock etc.A Service card is a special type of Smart Card. See the Special Cards section of thischapter for details.How to Run Lock Service Data Reports via Service Card 1. Select the Lock tab and then the Service card sub-tab 2. Press Read and inset a Service Card into your Smart Card reader. Remove the card when prompted. 3. The lock service data will be transferred to your PC from the Smart Card 4. Read the on screen data. Press Preview if you want to print or save a report.Entry Log Reports via Guest or Employee Smart CardsA Smart Card card can be read to show a history of what rooms it has been used to enter.This data can be viewed or printed as a Report. Page 124
VingCard VISION 5.10For this to work, the User Group for the Smart Card card in question must have been setup with the ‘Entry Log’ option checked.A Smart Card can hold up to 400 individual entry records.How to Run Entry Log Reports via Guest or Employee Smart Cards 1. Select the Entry Log tab 2. Press Read and inset the guest or employee Smart Card into your Smart Card reader. Remove the card when prompted. 3. The Entry Log data will be transferred to your PC from the Smart Card 4. Read the on screen data. Press Preview if you want to view, print or save a more detailed report showing all rooms entered with date and time. NOTE : The Entry Log does not contain a record of locks where the card was inserted but did not unlock the door. This is for security purposes – so that an Entry Log cannot be manipulated to contain ONLY failed (or false) attempts to open doors, thus masking the record of doors actually unlocked. Page 125
Clue classic free full version for mac. VingCard VISION 5.10Glossary of Terms Check Out Date and Time – All guest keycards contain the date and time of check out. This information is stored on the keycard so that the locks will know when the keycard expires. Common Doors – When you make a guest keycard, you can give access to doors (such as car parks or pool areas) in addition to the bedroom. These are called Common Doors. Guest access to Common Doors ends when the keycard expires (not when a newer guest keycard is used on the lock.) Contact Card – The black plastic card that is attached to the LockLink. It is inserted into locks to program or interrogate them. Deadbolt Override – Available depending on your hotel’s setup. Allows a keycard to open a lock, even if the deadbolt has been set. For guest keycards, this can be assigned when the keycard is made. For employee keycards, this is determined solely by the User Group. Employee ID – Whenever you add an employee to the System User or Employee Keycards module, you will be required to assign a unique Employee ID. The same ID is used for both modules. This is not the same as employee Username Passwords. Events – see either Lock Events or System Events Fail-safe Keycard – Fail-safe keycards are pre-made keycards, created so that if the computer ever goes down, guests can still be checked in. They work in conjunction with Programming keycards. There are two kinds of Fail-safe keycards; see Sequential Keycards and Random Keycard. See Special cards section for more information. Future Proof™ – VingCard systems are created using the latest technology and are carefully designed with the future in mind. We are so sure of this, that we trademarked the term FutureProof! Interrogating a Lock – Up to 200 Lock Events can be 'read' from a lock by a LockLink. This is sometimes called interrogating a lock. Issue area – Normally, the entire hotel will have the same Issue area (the front desk). Each hotel has the option of assigning additional Issue areas in the System Setup module. Lock Events - Anything that happened to a lock, such as having a keycard or metal key used in it are called Lock Events. The LockLink module allows you to download this information from the locks and then the Reports module allows you to generate a Lock Event report. You can optionally include Lock Events when you Backup. LockLink – A hand-held computer whose main function is to transfer data between the computer system containing the VISION system (LockLink module) and the locks. It can also Interrogate or open locks. Page 126
Vingcard Vision 6.3 Manual
VingCard VISION 5.10Lock-out Keycard – Lock-out keycards are not used by all hotels. They preventa guest from returning to a room between the time they check out and the timetheir keycard expires.Passwords – Unique number assigned to each employee. It must be entered bythe employee on the Log-in screen and is used to identify the user to theVISION system.Programming keycard – the Programming keycard is used on a lock prior to aFail-safe keycard. It tells the lock to allow a Fail-safe keycard to work.Programming locks – Each hotel can reprogram locks by making changes on acomputer with the VISION system on it, and then transferring the data to thelocks. A LockLink is used for this transfer.Property Management System Interface (PMS) – Your hotel may haveproperty management software that sends and receives information to and fromthe VingCard software. The ability to transfer information this way is calledinterfacing.Random Fail-safe Keycards – Method of creating Fail-safe keycards that canbe used for ANY door. When the guest checks in, you will need to use a Fail-safe Programming keycard and then a Fail-safe keycard on the door beforegiving the Fail-safe keycard to a guest.Sequential Fail-safe Keycards – Method of using Fail-safe keycards that letsyou create up to 8 Fail-safe keycards for each SPECIFIC door. This methodresults in Fail-safe keycards that are completely ready to give to guests if thecomputer system ever goes down.Special keycard – Any keycards made from the Special Cards module of theVISION system.System Access – The VISION system consists of several modules. Your hoteluses the System Users module to determine access to each.System Events – The VISION system keeps track of information, such as whoaccessed the system and what they did. The Reports module allows you togenerate a System Events report and Backups can optionally include SystemEvents.Toggle Mode keycard – These keycards do not actually open a lock, but areused to temporarily tell a lock to remain unlocked the next time it is opened.Normally used for banquet rooms, or rooms you want to give people access towho do not have a keycard.User Group – Every guest and employee keycard is assigned to a User Groupto control access. User Groups include; User Type (see Setup module fordetails), which doors to unlock, and whether the keycard has deadbolt overrideauthority.User ID – Every guest keycard is assigned a User ID by the VISION systemwhen it is made. This number can be used to identify it in the future. This is notthe same as an Employee ID. Page 127
VingCard VISION 5.10Frequently Asked Questions 1. What if a guest’s keycard does not work? Answer: If a mag-stripe keycard is exposed to magnets, it will be erased and you will need to remake it. To determine if the keycard was made for the correct room, you can use the Verify option in the Guest Keycards module. 2. What is the difference between making Duplicate guest keycards and Replacing a lost or stolen guest keycard? Answer: A replaced keycard will invalidate original guest keycard, so that lost or stolen keycard will no longer open the door to the room. For security reasons, a keycard that is lost or stolen MUST be replaced rather than duplicated. If there are roommate cards, they will NOT need to be replaced. Making a duplicate keycard will not invalidate older keycards. Normally, they are used to allow a roommate to have their own keycard. 3. Why won’t Verify show me the information on a keycard? Answer: When you use Verify, a blank keycard, a keycard made from a different module, a keycard from a different hotel, or a damaged keycard will result in an error message. 4. Does the VISION system know whose keycard opened a specific door? Answer: Yes. The lock can be “read” using a LockLink or a readout card and the results can be transferred to the VISION system. 5. Does the VISION system know who made a keycard? Answer: Yes, the System Events Reports include this information. 6. When is it necessary to use the Check Out option of the Guest Keycards module? Answer: Many hotels do not use this option, but your hotel may need to use it to interface with a Property Management System. Check with your VISION system administrator. 7. Is there anything I need to know about the care of keycards? Answer: Keycards are vulnerable to the same damage as credit cards. They will not function if exposed to magnets or extreme heat. Eel skin and many other types of leather used in wallets can erase keycards. 8. Is there anything special I need to know about the VISION Touch Screen? Answer: The surface of the screen is glass and was designed to be touched with your fingers. Do not use anything abrasive, such as a pencil eraser to make selections. It can be cleaned like any other computer screen. 9. Is there a way to open a door if the batteries in a lock become too low to open the lock? Answer: Yes, this is one of the functions of the LockLink. Page 128
Fantasia back to me zippyshare. VingCard VISION 5.10Appendix A:Check out multiple guest keycards There is a new function that you can access via the Applications menu in the System Setup module. It allows you to 'clean out' expired guest keycards from the database. This can improve system performance. When you select this function you will see this screen Page 129
VingCard VISION 5.10• To use this function, you must re-enter your Vision login password.• Then set a date and time. All guest keycards that have an end date/time before this will be checked out. You cannot use a date/time in the future.• Pressing Checkout begins the checkout process. You will see a progress bar. Page 130
System & Software
Flexible systems for your property.
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Vingcard Vision Manual 2016
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VISIONLINE, the ideal locking solution for the most demanding properties.
VISIONLINE is much more than just an electronic lock. This is a Wire Less locking system that has stand alone electronic hotel locks operating in online mode through Radio Frequency (RF-online) that is based on Zigbee high security open platform.
VISIONLINE by VingCard contains numerous features that will lead to major benefits for your property.
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VISIONLINE by VingCard may be selected with Signature RFID, Signature and Classic electronic hotel locks.
http://www.vingcardelsafe.com/en/vce/VingCardElsafe/Products/?groupId=723604&productId=653961
VISION
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Vingcard Vision User Manual
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An ideal combination of power and flexibility
Utilizing a Windows® software platform, VISION by VingCard hotel lock system is easy to interface to PMS (Property Management System) and POS (Point of Sale) using standards such as DOS, UNIX, and Windows 98/2000/NT/XP/VISTA/7 among others.
VISION hotel lock system offers a range of possibilities to choose from for your server and workstation needs. You may prefer to integrate VISION onto your existing PMS workstations and server, select a specially designed VISION touchscreen workstation or any other Windows®-based workstation. With Plug-and-Play™ connectivity, an intuitive graphical interface and menu-driven software, VISION is easy to install and to use.
By combining 'who', 'where' and 'when' definitions into precisely defined user-groups, VISION by VingCard hotel locks system provides flexible access management control that is far more powerful than the fixed hierarchical structures of many other hotel lock systems. In other words, you can control exactly who has access to every door on the property, and when.
The dedicated portable LockLink™ interrogation and programming unit allows you to view the last 100 locking events right at the guestroom lock. Simply plug the unit into any hotel door lock to program it, or to view and download the hotel lock events from the entry log audit trail.
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The ideal locking solution for small to medium sized properties.
2800 by VingCard - a modern powerful and flexible stand-alone unit without any need for a PC. 2800 by VingCard is designed specifically to meet the special needs of smaller properties and hotels. Based on ergonomic research (display angle, encoder insertion and more) ensuring a functional and user-friendly touch screen device, which blends perfectly into the smallest reception areas. With its modern design and user-friendlyness, we assure easy maintenance, daily operations and high security for your hotel, employees and guests.